We’ve experienced what could be the fastest and vastest global transformation in working practises in human history as enterprises changed their businesses to support remote working in response to the COVID-19 pandemic.

It hasn’t been without pain, but the impact of that change continues to be felt.

What’s happened in IT?

This has impacted thousands of companies, but I’ve been trying to build a picture of how else this has impacted existing support industries, such as tech support. I spoke with Justin Wells, Interlaced.io CEO.

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